Callback routing
Keep missed calls and promised follow-ups in a managed queue.
Telephony
Run voice, callback, and call-routing workflows inside the Weke operating surface.
Weke Telephony gives support and sales teams a dedicated product surface for calls and follow-up actions.
Built for callback queues, call logging, routing, and phone-aware customer workflows.
统一身份
面向产品的流程
本地数据界面
平台
Weke Telephony
Support, onboarding, and telephony actions stay readable at speed.
Operator motion
Queues
Live
Local visual/ telephony.wekedev.com
产品亮点
Phone-linked records
Tie call activity back to CRM and onboarding context.
Operator visibility
See call status, next action, and ownership without guesswork.
运作方式
运作方式
01
Receive or place the call
Open telephony with the right product and customer context.
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02
Capture the outcome
Record what happened and whether a callback is due.
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03
Route the follow-up
Send the next task into sales, support, or onboarding.
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